No Return/No Exchanges:
All sales are final. We do not accept returns or exchanges for any reason other than the item being defective or damaged.
Defective or Damaged Items:
- In the event that you receive a defective, damaged, or incorrect item, please contact us as soon as possible. We will assess the issue and provide instructions for the return or exchange process.
- Defective items will be replaced with the same item.
- To be eligible for a return or exchange due to defect or damage, the item must be unused and in the same condition that you received it.
- The item must also include the original packaging.
Refunds & Store Credits:
- We do not provide refunds.
- Store credits will be issued for returned items, redeemable for future purchases.
- Store credits do not expire and can be used towards any product available in our store.
Shipping Costs:
Shipping costs are non-refundable, except in cases where the return is due to our error or a defective item.
Right to Refuse Returns:
We reserve the right to refuse any returns or exchanges that do not meet our policy requirements.
Modification of Policy:
We reserve the right to modify or update this policy at any time without prior notice.
By making a purchase from Ocean Performance Technologies, you acknowledge that you have read, understood, and agree to our No Return/No Exchanges Policy.
If you have any questions or concerns regarding our policy, please contact us for assistance.
